Frequently Asked Questions

We do provide rentals prior to our offices opening and after closing for clients desperately in need at a service charge of $100 please contact us prior to booking for this service.

We are 15 minutes away from the Toronto Airport, we will pick you up from the airport and drop you back off upon departure date we do provide late airport pick up’s and drop off’s depending on the arrangements given to us prior to renting a car.

We do not accept cash deposit methods or prepaid credit cards, A Valid credit card is required upon arrival or your rental will be refused.

Our standard deposit amount is $500 down on all visa or MasterCard.

Reservations cancellations are allowed 48 Hours prior to pick up, Any cancellations after that time will result in a two day rental charge.

150 Kilometers are allowed per day at a maximum of 750 Per week and 3000 Maximum for monthly rentals. Additional kilometer rates are 18 cents per additional kilometer for sedans and 22 cents for vans, 27 cents for high-end vehicles.

We offer exclusive 24 hour service for car accident claims providing you with a comparable vehicle or larger with a few required documents, Direct Billing to your insurance company, After a car accident need rental in Brampton, Mississauga, Toronto, Woodbridge, Maple, Vaughan, Oakville, Etobicoke, Malton, Milton, and all across the Greater Toronto Area with Kaizen we offer this exclusive service right to your doorstep and we match rates with your insurance company depending on the insurance company providing you a hassle free insurance rental experience.

  23 if you are purchasing insurance, Otherwise if you carry you’re automobile insurance you will be able to rent regardless of your age, If you are carrying Credit card insurance then you will be subject to sign a form stating you are declining our insurance collision coverage’s and liability coverage’s and you will only be covered for Collision. Liability insurance is sold separately.

Early return may result in a full rental charge.

You must provide us 48 Hours prior to extending a rental over the phone and you may be required to return the vehicle due to on going reservations.

You must return the vehicle with the same fuel in which it was given to you at. Or you may be subject to pay the fuel cost plus a 20$ administration charge